Delete a Nizlo account

Technician account deletion

1. Sign in to app.nizlo.com with the account you want deleted.
2. Open Tickets and create a request titled “Delete my technician account.”
3. Include whether audit records should retain your display name or be de-identified where legally and operationally possible.

Workspace deletion

Only a workspace Owner may request deletion of an entire tenant. Submit a ticket titled “Delete my Nizlo workspace” from the Owner account. We will verify authority before scheduling deletion because the request affects every technician, customer, endpoint, job, and retained record in the workspace.

What is deleted

After verification and any required retention period, we delete or de-identify active account profiles, sessions, customer and endpoint records, operational history, uploaded artifacts, and service configuration associated with the approved scope.

What may be retained

Security and audit records, billing records, fraud-prevention data, backups awaiting scheduled expiration, and information required by law or to establish legal claims may be retained for the applicable period. Retained data remains access controlled and is not used for unrelated marketing.

Unable to sign in?

Use the public support path and identify the workspace and account email. We will require verification before changing or deleting account data.